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Privacy Policy

Your privacy matters. Here's how we protect it.

Last updated: January 2026

At COMPLY VAULT LTD (Company No. 16889706), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance documentation platform. We are committed to protecting the confidentiality of your data, especially given the sensitive nature of financial compliance records.

Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and role within your organization.

Meeting Recordings

You may upload meeting recordings for processing. These recordings are used solely to generate compliance documentation and are stored securely.

Usage Data

We collect information about how you use our service, including features accessed, time spent, and actions taken. This helps us improve the product.

How We Use Your Information

Service Delivery

We use your data to provide, maintain, and improve our compliance documentation services.

Communication

We may send you service-related emails, product updates, and marketing communications (which you can opt out of).

Security & Compliance

We use your data to maintain security, detect fraud, and comply with legal obligations.

Data Storage & Security

Encryption

All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption.

US-Based Storage

Your data is stored on secure servers located in the United States.

Access Controls

We implement strict role-based access controls. Only authorized personnel can access your data, and all access is logged.

Data Retention

Retention Period

We retain your data for as long as your account is active or as needed to provide services. Meeting records are retained per your workspace settings (default 6 years for SEC compliance).

Deletion Requests

You can request deletion of your data at any time. We will process deletion requests within 30 days, subject to legal retention requirements.

Third-Party Services

We use trusted third-party services to provide our platform:

  • Transcription: For converting audio to text
  • AI Processing: For extracting compliance-relevant information
  • Cloud Storage: For secure file storage
  • Payment Processing: For handling subscriptions

All third-party providers are carefully vetted and bound by data processing agreements.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Questions?

If you have any questions about this Privacy Policy or our data practices, please contact us:

privacy@complyvault.co